Privacy Policy

At wucuqee, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal identification information such as name, email address, phone number, and other contact details you provide.
• Technical data including IP address, browser type, operating system, and browsing actions collected through cookies and similar technologies.
• Details about your network troubleshooting requests and service history when you submit forms or communicate with us.

How We Use Your Information

Your information is used solely for the following purposes:

• Providing, managing, and improving our network troubleshooting services.
• Responding to your inquiries, requests, and support needs efficiently.
• Sending you important updates, service announcements, and promotional materials if you have opted in.
• Complying with legal obligations and protecting the rights and safety of wucuqee, our clients, and the public.

Data Sharing and Disclosure

We do not sell or trade your personal data. We may share your information with trusted third-party service providers who assist us in delivering our services, under strict confidentiality agreements. We also disclose personal data when required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website usage, and support marketing activities. You can control cookie preferences via your browser settings or through our cookie banner.

Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.
• Withdraw consent where processing is based on your permission.
• Request deletion of your personal data under certain conditions.
• Object to or restrict certain processing activities.
• Receive your data in a portable format.

To exercise these rights, please contact us using the methods described on our Contact page.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard protocols.

Retention of Data

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

wucuqee's services and website are not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, our practices, or services. Updates will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please get in touch via our Contact page.